Vacancy - Inhouse Sales Support Officer

Silk Way Airlines Logo
Category / Bereich :Sales
Workplace / Einsatzort :Frankfurt am Main
Entrance Date / Eintrittsdatum :01.04.2017
Employment Type / Art der Beschäftigung :Vollzeit
Creation Date / Erstellungsdatum :13.3.2017

Main duties / Tätigkeitsschwerpunkte

Sales and Reservations Duties

  • Perform pre-bookings;
  • Keep data quality in Cargo Spot at the required standard and ensure all needed information is up to date at all times;
  • Support relationships with all accounts in the region including key account customers;
  • Support direct customer contact and quote ad-hoc enquiries, ensuring these are booked correctly and priced at the correct level;
  • Coordinate sales between Silk Way EU Offices and Headquarters;
  • Maintain sales rates in Cargo Spot;
  • Perform customer bookings as required;
  • Conduct data capture and verification of AWB;
  • Handle FFR requests;
  • Handle track and trace inquiries (cargo status update);
  • Manage disclaimers from customers;
  • Constantly check the capacity utilization of the HHN/LUX/AMS/MXP flights and contact GSAs/Agents in order to maximize the utilization;
  • Provide customer statistics as required;
  • Keep track of allocation performance;
  • Keep track of no-show cargo and file weekly report;
  • All staff may be required to be on standby duty at the weekend;

Application / Bewerbung

Please send your application including your salary expectations to following address:


Ilya Pokhis

Sales Manager

Silk Way Airlines GmbH

Unterschweinstiege 2-14,

DE -60549, Frankfurt am Main, Germany

Tel:      +49 (0) 69 6500 704 152

Fax:     +49 (0) 69 6500 704 190

Mobile: +49174-100 44 20


Contact Person / Ansprechpartner

ilya Pokhis

Job Reference Code / Referenzcode

SWA GmbH Sales