Vacancy - Reservation & Ticketing Officer

Kuwait Airways Logo
Category / Bereich :Ticketing
Workplace / Einsatzort :Frankfurt/Main
Entrance Date / Eintrittsdatum :immediately
Employment Type / Art der Beschäftigung :Full Time
Creation Date / Erstellungsdatum :8.9.2016

Tasks / Aufgaben

- Manual / automated reservations and ticketing (MARS knowledge advantage)

- Issuance and reissuance of tickets according to Kuwait Airways policy

- Monitoring e-mails/telexes in order to take the necessary action
- Telephone sales/consulting/reservations

- Elaboration of monthly statistics

- Handling of customer enquiries

- Assistance to tour operators, consolidators and  travel agencies

Qualifications / Qualifikationen

- Fluent speaking/writing German and English

- High School graduate

- At least 3 years experience in the Airline industry

- Excellent knowledge in ticketing/reservation

- Good knowledge in MS-Office

- High service willingness toward clients and passengers
- Customer oriented and attentive behavior

- Ability to work under pressure

We offer / Wir bieten

Working hours: Monday until Friday from 09.00 o’clock until 17.30 o’clock with 1 hour break.

A dynamic and experienced friendly team in a modern working atmosphere in Frankfurt/Main with achievement-oriented compensation.

Application / Bewerbung

Please send your application in English along with your CV, an actual picture as well as all certificates to the Human Resources Department at following e-mail address:

fra@kuwaitairways.com

Contact Person / Ansprechpartner

Frau Vanessa Bachmann

Job Reference Code / Referenzcode

FRASB