Customer Service / Ticketing jobs

Placed on: Monday 17 April 2023
Employment type: full-time or part-time
Comments: Part-time 27.5 hrs/week or Fulltime 38.5 hrs/week - Initially on a 18-month-fixed term contract
Category: Customer Service / Ticketing
Workplace: Airport Operations
Application ends:

Job description

The Airport Operations department keeps operations at our airports running smoothly through planning, organization and supervision

Main duties

- Checking-in and processing of passengers and baggage onto flights
• Ensuring that passengers are in possession of valid documentation for travel
• Meeting and boarding flights, assisting passengers wherever required that includes:
◦ Working remote arrivals and departures outside (heat, rain, snow)
◦ Driving on the ramp
◦ Baggage service handling
◦ Transfer counter
◦ Assigned other duties in Customer Services as and when required to meet operational demands ensuring the smooth running
• Professional service to our customers, both internal and external

Required experience

  • ◾High School Diploma or equivalent secondary school certificate
  • ◾A proven track record of reliability
  • ◾Must be at least 18 years of age
  • ◾Professional image and appearance
  • ◾Outstanding customer service skills
  • ◾Confident communication skills
  • ◾Must be fluent in English and German (written and spoken)
  • ◾Valid driver's license for Germany
  • ◾Ability to travel to other countries for training purposes
  • ◾Must be flexible to work all shifts and, when necessary, available 7 days a week / 24 hours a day, including holidays and weekends, to deal with any operational and /or unforeseen situations
  • ◾Must be legally authorized to work in Germany/EU for any employer without sponsorship
  • ◾Successful completion of interview required to meet job qualification
  • ◾Reliable, punctual attendance is an essential function of the position
  • Preferred: ◾Previous airline/airport operations experience
  • Preferred; ◾Fluency in other European languages

How to apply

Contact: Claudia Tobia / +49-69-69030680

Online Application: Please submit application in English

PDF Download Apply here

BARIG member & partner login

Please login for full website access.

BARIG News

Stay up to date about German aviation news and the BARIG network.

BARIG news

Please add your name.
Please add your email address.
Invalid Input


Please make a selection.
Please make a selection
Please agree to the use of your personal details
Invalid Input