Job description
A winner of more than 500 international awards, Emirates operates one of the aviation world's youngest, most environmentally-friendly and technologically advanced-fleet of 264 aircraft. Its rapidly-expanding network spans 135 cities in 80 countries in Europe, North America, South America, the Middle East, Africa, the Indian subcontinent and Asia Pacific. The airline is an employee-focused company with a commitment to providing staff with excellent working conditions and competitive salaries.
Main duties
• To achieve set sales revenue target by maintaining and developing business/relationships with a defined portfolio of leisure accounts.• To manage a defined portfolio of leisure accounts with accountability for Emirates sales performance.
• To negotiate, manage and follow up of deals such as incentive agreements, upfront agreements, marketing agreements and volume deals with leisure clients and review/assess performance on a monthly basis.
• To account manage all activity with assigned accounts and ensure the effective dissemination and communication of emirates developments to assigned clients. Maintain knowledge of industry, technology (e.g. NDC), competitor information and marketplace pricing and products.
• To closely monitor area sales performance on a monthly basis and forward trend data and recommend action where necessary to maximise revenue. Ensure the leisure sales manager is kept well informed of market conditions, trends and competitor activities and initiate local sales strategies as appropriate to protect the overall interest and the profitability of the airline. Interpret CBI data information and other relevant data sources on a regular basis.
• To effectively visit clients assigned to build and maintain strong commercial relationships and maintain necessary records in Salesforce.com and follow up sales leads.
• To work in close liaison with other internal departments, such as corporate communication to ensure consistent commercial messaging and brand compliance. Furthermore, maintain strong relationship with internal departments such as sales support, analysts, pricing, customer affairs, accounting, E-Commerce and group department, acting as a link between all internal departments and the trade.
• To act as an ambassador for the company, organize and attend leisure-related trade events, conferences and fairs, sport sponsoring events, industry functions, embassy receptions, familiarization trips on a regular basis to establish contacts, network and promote the interests of Emirates in and out of office hours as required.
• To conduct Emirates product and fares training, creating tailor-made presentations, as required to ensure that assigned agents are kept up to date with all Emirates products/services.
• To identify, evaluate and capitalise on new business opportunities within portfolio and market segment.
Required experience
- • Educated to Graduate or ‘A’ Level standard or equivalent
- • Minimum of 3 years’ experience in all aspects of the airline industry
- • Minimum of 2 years field sales experience is essential
- • Ability to source new business opportunities and manage high revenue potential accounts
- • Strong commercial acumen
- • Knowledge of reservations, fares/ticketing
- • Knowledge of Emirates’ products and services
- • Ability to maintain and interpret sales data/statistics
- • A desire to achieve results
- • Experience in Microsoft Office applications including Word, Excel and PowerPoint
- • Excellent presentation and communications skills
- • Valid full Driving License is essential
- • Fluency in English and German (spoken and written)
How to apply
To express your interest in the above vacancy please go to Emiratesgroupcareers.com to apply.
